With the Follow-Me Call Forwarding feature of your AdTrakker system, your callers will have the ability to dial 7 from anywhere in your voice system to be immediately connected with you. When callers dial 7, they will be placed on hold with hold music as we locate you by calling the list of numbers you have provided. You can set up as many follow-me numbers as you'd like on your WebLINK personal Internet control panel. You can even select the times of day and days of the week for taking calls on a particular number!
Never miss a call! Being available to your customers can mean the difference between getting the sale or not.
Boost your efficiency by blocking out "DO NOT DISTURB" times when you won't take calls to complete office work.
There is never a need to give out any of your private numbers again! Your toll free number will find you on all of them!
Calls will ring on your existing phone numbers: home phone, cell phone, office phone, until we are able to connect your caller with you! No dedicated lines required!
Using your WebLINK personal Internet control panel, you control your
follow-me numbers along with the days and times we can locate you
on each number!
When your calls are forwarded to you they will be announced. This allows you to distinguish between business and personal calls. You have the ability to take the calls or send the callers to voicemail instead, giving you the power to decide what you spend your time on. There are several ways for your calls to be announced to you:
Call Whisper -
We will announce your caller’s name to you. Example- You have a call from
John Peters. Dial any key to accept the call. This will allow you to save time by not
talking to “time wasters.”
Call Announce -
We will announce a name of your choice, often a name that describes the
caller. Example- You have a call from “Sales.” Dial any key to accept the call.
CLI Announce -
We will announce the caller ID of the person calling. Example- You have a
call from 858-888-8888. Dial any key to accept the call.
Now you will have a clean, easy-to-read business card with just one contact number. All too often, agents print three, four, or even five numbers on their cards so they never miss calls. This is often confusing to customers; they wonder which number to call. What’s worse is that, if you don’t answer the first number, they often move on to another agent. With follow-me call forwarding, callers dial one number and the call is forwarded to you on any list of numbers you choose. You will never be out of touch with your callers again!
Present a clean and professional business card to your customers with ONE number that allows them to reach you wherever you are.
Don't confuse your customers with 3,4, even 5 numbers on your business card. This may cost you the sale.
Your toll free number is even your fax number! If someone sends a fax to your toll free number, we recognize the fax tone, and we will deliver that fax directly to your e-mail address. It is also accessible online. Alternately, you can have the faxes automatically delivered to a physical fax machine.
Use one toll free number for your voice and fax messages!
No dedicated fax line required!
Reduce the amount of paper and ink you use by having electronic copies of all your faxes!
Don’t worry about cluttering up your business card with multiple numbers to reach you. Make it convenient for your customer by only having to dial one number for all their needs!
Unified messaging makes your life simpler by only having to check one place for all your voice and fax messages!
By having your faxes accessible from your email, you now have an electronic copy of your faxes that
you can print, save, or forward!
Your messages can be delivered directly to your Inbox. Your fax messages will be delivered as tif attachments, and your voice messages will be delivered as wav attachments. You can simply double-click to view or listen. You now have an electronic copy of all your voice and fax messages!
We make it simple and convenient for you to check your voice messages by delivering them all to one voicemail box. There's no longer a need to check your cell phone, your office phone, and your home phone for your messages!
All messages left on your system will be delivered to one voicemail box for your convenience. Your messages will be tagged with the caller's phone number, date and time of the call and the extension number your caller dialed. Your messages are accessible by phone, e-mail, or on your personal Internet control panel!
You can log onto your WebLINK personal Internet control panel from any computer in the world to check your voice and fax messages!
